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Your Rights and Our Legal Commitments

disabar operates under a clear legal framework so you always know where you stand — from how we handle your account data to the conditions that govern your…

Account TermsPrivacy PolicyCookie PolicyData RetentionJurisdiction-Dependent Access
disabar Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

Reach Us for Any Policy or Legal Query

If you have a question about your rights under our legal terms, how we process your data, or how to request a change to your account…

Email Support Send your legal or privacy query to our dedicated support address.
Live Chat Our live chat channel is available during standard business hours for questions about account…
Written Request For formal data-deletion or data-portability requests, submit a written request through your account settings.
ACCOUNT SECURITY STANDARDS

How disabar Handles Data, Cookies and Account Security

We apply concrete security and data-management practices so your account information stays protected and you remain in control of what we hold about you.

Data Handling

Account and transaction data you provide — including payment records from UPI, Paytm and PhonePe — is stored on servers with encryption at rest. We never share personal data with advertisers or unaffiliated third parties.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from the settings panel in your account, and non-essential cookies can be switched off at any time.

Account Security

Two-step verification is available for all accounts and strongly encouraged. Login attempts from unrecognised devices trigger an email alert to your registered address so you can act immediately if access was not authorised by you.

Data Retention

We keep account records for the period required by applicable Indian financial and tax regulations. Once that period expires and your account is closed, personal data is deleted or anonymised — we do not hold it indefinitely.

Your Contact Rights

You have the right to request a copy of the data we hold, ask us to correct inaccurate records, or request deletion where permitted by law. Submit these requests through live chat or the written-request form in account settings.

Policy Update Notices

When our legal terms or privacy policy are updated, we post the revised version here and send a notification to your registered email at least seven days before the changes come into effect — giving you time to review them.

Common Legal and Policy Questions

The questions below cover the most frequent legal and privacy topics we receive from account holders. If you do not find what you need here, our support team handles specific queries through email or live chat within 48 hours.

Our terms of use are governed by applicable law in the jurisdiction where your account is registered. Access to our platform is available only where local law permits, and Indian law applies to accounts registered by residents of India.

We collect the details you provide during account creation — name, email, contact number and payment identifiers such as UPI handles or Paytm numbers — as well as transactional records generated when you use the platform.

Yes. Submit a data-access request through your account settings or via email to our support address. We verify your identity and deliver the data in a readable format within the timeframe required by applicable Indian data-handling requirements.

Use the written-request form in your account settings or contact our support team directly. We process deletion requests in line with legal retention obligations — records required by Indian financial regulations are kept for the mandatory period before deletion.

We do not sell or share personal data with advertisers or unrelated third parties. Payment processors such as UPI, Paytm and PhonePe receive only the data necessary to complete your transaction, and they operate under their own privacy commitments.

We send an email notification to your registered address at least seven days before any material change takes effect. The updated policy is also published on this page with a clearly marked effective date so you can compare versions.

Contact our support team via live chat or email with your account details and a description of the error. We review and correct inaccurate records promptly and confirm the update to your registered email address once completed.